Bookstore: Recommended Reading

This page contains a selection of books that have informed the development of the Resolution Framework™, and our ongoing practice over the years. Each book is available to purchase via Amazon simply by clicking on the cover image. If your favourite book is not included, please let us know and we will gladly add it to the list…

Managing Conflict


First published in 2017, Managing Conflict is our CEO and Founder, David Liddle’s first book. Endorsed by the CIPD, it is the essential guide for HR professionals looking to tackle all kinds of issues of conflict (ranging from disputes between colleagues, all the way up to large scale industrial action) in the workplace. Not only will it equip you to resolve current issues, it will also prevent future issues from escalating

Transformational Culture


Written in the midst of the global pandemic in 2021, Transformational Culture provides a blueprint for anyone looking to build a fair, just, inclusive, sustainable and high performing organisation. It is CEO David Liddle’s second book, with a foreword from David Ulrich, and provides 8 transformational enablers to deliver individual, team and business success.

Discipline Without Punishment


Discipline Without Punishment inspired us to replace disciplinary warnings with reminders, under the Resolution Framework™. The very latest edition of the book, by Dick Grote, supports a new generation of managers to adopt a positive, proven method for getting problem employees back on track. It is packed with a superb collection of real-life examples, dialogues and sample materials.

Just Culture


Restorative Justice underpins much of the work that TCM do. A Just Culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred. When something goes wrong… how do you respond? Sidney Dekker’s extremely successful Just Culture offers the very latest material on restorative justice, and why your people may be breaking the rules.