
The benefits of The Resolution Framework™
Organizations which adopt our Resolution Framework™ report the following benefits:
- It combines traditional discipline, performance and grievance procedures into a modern and compliant integrated people policy (IPP).
- It protect relationships at work thereby making a significant contribution to enhanced performance, reputation and competitive advantage.
- Issues are resolved sooner and closer to source, thereby freeing up people professionals and managers to focus on achieving their key strategic priorities.
- It engender a culture of cooperation and collaboration between employees, unions, management, HR and other key stakeholders.
- It integrates a range of proven remedies to assist resolution including: adult to adult dialogue, facilitated conversations, mediation, restorative justice (RJ) and team facilitation.

“Partnering with TCM has really helped us to think creatively about how we can create a human-centric approach to speaking up at Burberry, ensuring we maintain a culture of psychological safety when dealing with conflict.”
This short animated explainer video will guide you through the key features and the benefits of the Resolution Framework™. The video provides answers to the following questions:
- What is a Resolution Framework™ and how does it work?
- What are the benefits and the advantages of adopting a Resolution Framework™?
- What is the resolution triage assessment and how does the Resolution Index™ work?
- How does the Resolution Framework™ differ from traditional discipline and grievance procedures?
Which organizations have adopted TCM's Resolution Framework™
Below are just a selection of the organisations which have adopted TCM’s Resolution Framework™ and its predecessor, the Resolution Policy™. Please click here to read more case studies and click here to watch various webinars featuring our customers.
Examples of the support available to you
The TCM Group has designed a series of support modules to help organisations to develop, integrate and evaluate their Resolution Framework™. Our four most popular modules are included below.
What are people saying?
Want to find out more?
Please complete this short form and we will be in touch with more details. We will also send you a bonus copy of our Resolution Framework™ eBook – ‘Stepping Stones to Resolution.’