What is the Resolution Framework?
How does it work?
Is it legally compliant?
The Resolution Revolution!
Which organisations have adopted this?
David Liddle, CEO of The TCM Group introduced the world to The Resolution Policy™ – an alternative to the traditional grievance procedure – in his best selling inaugural book Managing Conflict. Its successor, The Resolution Framework™, was launched in 2019. The aim of this exciting new approach is to replace organisations adversarial and damaging grievance, discipline and performance management systems with a fully integrated people policy framework. David’s second book Transformational Culture (shortlisted for business book of the year 2022) provides a robust cultural blueprint to support organisations to develop and integrate a Resolution Framework™.
Whether you opt for a Resolution Policy™ or the fully integrated Resolution Framework™, you can be assured that David and the TCM team are supporting numerous business leaders, line managers, human resources professionals, union representatives and lawyers who are seeking a human and humane alternative to these tired and broken workplace processes.
This short animated explainer video will guide you through the key features and the benefits of the Resolution Framework™. The video provides answers to the following questions:
- What is a Resolution Framework™ and how does it work?
- What are the benefits and the advantages of adopting a Resolution Framework™?
- What is the resolution triage assessment and how does the Resolution Index™ work?
- How does the Resolution Framework™ differ from traditional discipline and grievance procedures?
Who has adopted TCM's Resolution Framework™?
Below are just a selection of the organisations which have adopted TCM’s Resolution Framework™ and its predecessor, the Resolution Policy™. Please click here to read more case studies and click here to watch various webinars featuring our customers.
Download our eBook
– Where should I start?
– Who needs to be involved?
– What impact will The Resolution Framework™ have?
In this practical eBook, we provide answers to many common questions. It outlines the key stages, or ‘stepping stones’ that your organisation can take, to successfully implement a Resolution Framework™
Please provide your details below to download your copy of our free eBook ‘Stepping Stones to Resolution’.
Examples of the support available to you
The TCM Group has designed a series of support modules to help organisations to develop, integrate and evaluate their Resolution Framework™. Our four most popular modules are included below.
Case studies and customer stories
This section includes stories and evidence from organisations who have adopted the Resolution Framework™
Please Submit an Enquiry
Or call The TCM Resolution Helpline: 0800 294 97 87